JES College of Commerce Science and IT
Jogeshwari Education Society’s
college of commerce science and information technology
Affiliated to University of Mumbai
JES Education Complex, Caves Road, Arvind Gandbhir Campus, Jogeshwari (East), Mumbai - 400060
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College Grievance Redressal Cell (CGRC)
Objectives
Rules/ Procedures
Guidelines
Committee
Grievance Policy
Complaint form
Objectives
- Institution should be able to receive and dispose of the Grievances
- Institute should ensure awareness of the establishment of Grievance Redressal Mechanism
- All grievances should be solved at college level only then it will be considered that the grievance cell is working properly
Rules/ Procedures
- The committee will deal with all the genuine grivance of learners, teaching and non teaching staff of the college.
- The grievance box will be opend every saturday and on receipt of grievance the meeting of the committee will be called.
- The grievance can be submitted either in grievance form or written application can be made.
- The grievance form is availble with Ms.Jasmin Jadhav in college office.
- A box marked 'Grievance Box' is placed on the second floor (outside the Staff room).
- Any Complaint can put in their case/concern with personal details in the grievance box. Confidentiality and privacy will be maintained.
Complaints can be email to this ID: [email protected]
Guidelines
Committee
|
Sr.No
|
Name of the Faculty
|
Position
|
|---|---|---|
|
1
|
Mrs. Radhika Rao
|
Convener
|
|
2
|
Ms. Vaishali Trivedi
|
Member
|
|
3
|
Ms. Payal Satunda
|
Student
|
|
4
|
Mr. Kiran Kamat
|
Jt. Hon. Secretary
|
|
5
|
Ms. Riddhi Parikh
|
Member/Grievance Redressal Officer
|
Grievance Policy
Complaint form
College Grievance Redressal Cell Complaint form : https://forms.gle/dALxdE6d8jaEcmXc8