JES College of Commerce Science and IT
Jogeshwari Education Society’s
college of commerce science and information technology
Affiliated to University of Mumbai | Accredited by NAAC with 'B' Grade (1st cycle)
JES Education Complex, Caves Road, Arvind Gandbhir Campus, Jogeshwari (East), Mumbai - 400060
Menu
Menu
College Grievance Redressal Cell (CGRC)
Objectives
Rules/ Procedures
Guidelines
Committee
Grievance Policy
Complaint form
Objectives
- Institution should be able to receive and dispose of the Grievances
- Institute should ensure awareness of the establishment of Grievance Redressal Mechanism
- All grievances should be solved at college level only then it will be considered that the grievance cell is working properly
Rules/ Procedures
- The committee will deal with all the genuine grivance of learners, teaching and non teaching staff of the college.
- The grievance box will be opend every saturday and on receipt of grievance the meeting of the committee will be called.
- The grievance can be submitted either in grievance form or written application can be made.
- The grievance form is availble with Ms.Jasmin Jadhav in college office.
- A box marked 'Grievance Box' is placed on the second floor (outside the Staff room).
- Any Complaint can put in their case/concern with personal details in the grievance box. Confidentiality and privacy will be maintained.
Complaints can be email to this ID: [email protected]
Guidelines
Committee
|
Sr.No
|
Name of the Faculty
|
Position
|
|---|---|---|
|
1
|
Mrs. Radhika Rao
|
Convener
|
|
2
|
Ms. Vaishali Trivedi
|
Member
|
|
3
|
Ms. Payal Satunda
|
Student
|
|
4
|
Mr. Kiran Kamat
|
Jt. Hon. Secretary
|
|
5
|
Ms. Riddhi Parikh
|
Member/Grievance Redressal Officer
|
Grievance Policy
Complaint form
College Grievance Redressal Cell Complaint form : https://forms.gle/dALxdE6d8jaEcmXc8